International Live Plant Shipping Policy

At JiffyPlants, we are committed to delivering healthy, high-quality live plants to plant lovers around the world. Shipping live plants internationally is a delicate and regulated process, and we strictly follow all export, quarantine, and plant health guidelines to ensure safe delivery while complying with international laws.

This page explains our international live plant courier procedure, legal requirements, packing standards, and customer responsibilities.

1. International Shipping Eligibility

International shipping of live plants is subject to the import regulations of the destination country. Each country has its own plant quarantine laws designed to prevent the spread of pests and diseases.

Before accepting an international order, JiffyPlants verifies:

Whether live plants are permitted for import
Whether only bare-root plants are allowed
Prohibited or restricted plant species
Soil restrictions (most countries prohibit soil)
Requirement for an Import Permit or Phytosanitary Certificate

Countries such as the USA, UK, EU nations, Australia, New Zealand, Canada, and Japan have strict inspection and quarantine procedures.

Please note: Some plant varieties may not be eligible for export to certain countries.

2. Compliance with Indian Export Regulations

JiffyPlants follows all Indian government regulations for exporting live plants, as governed by:

Directorate of Plant Protection, Quarantine & Storage (DPPQS)
Plant Quarantine Information System (PQIS)
APEDA guidelines (where applicable)

We export only legally permitted, non-endangered plant species and ensure full transparency in documentation.

3. Plant Selection & Pre-Shipment Preparation

Only healthy, pest-free, and well-established plants are selected for international shipping.

Our preparation process includes:

Careful inspection of leaves, stems, and roots
Gradual reduction of watering prior to shipment
Acclimatization to reduce transport stress
Avoidance of newly propagated or flowering plants

This preparation typically begins 7–10 days before dispatch.

4. Soil Removal & Root Cleaning

To meet international quarantine standards, all plants are shipped bare-root.

Plants are removed from pots
Roots are thoroughly washed under clean water
All soil particles are completely removed
Roots are inspected for pests and decay

Soil is strictly prohibited by most importing countries, and failure to comply can lead to shipment rejection or destruction.

5. Pest & Disease Treatment

Before export, plants undergo preventive treatments to ensure they are free from pests and diseases.

These may include:

Approved insecticidal or neem-based treatments
Fungicide root dips where required
Final clean water rinse

Treatment records are maintained as per quarantine requirements.

6. Phytosanitary Certificate

A Phytosanitary Certificate (PSC) is mandatory for most international live plant shipments.

JiffyPlants obtains this certificate through:

Official inspection by the Plant Quarantine Authority of India
Verification of plant health, cleanliness, and species
Confirmation of destination country requirements

Only plants that pass inspection are approved for export.

7. International Packing Standards

Live plants are packed using industry-approved methods to ensure survival during transit.

Our packing process includes:

Roots wrapped in slightly moist sphagnum moss or coco peat
Protective wrapping for stems and leaves
Individual plant separation to avoid damage
Secure placement in strong corrugated boxes
Adequate ventilation holes for airflow

Each package is clearly labeled:

LIVE PLANTS
PERISHABLE
HANDLE WITH CARE
THIS SIDE UP

8. Documentation Included with Shipment

Every international shipment includes:

Original Phytosanitary Certificate
Commercial or Proforma Invoice
Packing List
Airway Bill (AWB)
Botanical names of all plants
Import Permit (if required by destination country)

Documents are securely attached in a waterproof pouch.

9. Courier & Transit

JiffyPlants uses only reliable international express courier services experienced in handling live plants.

We prioritize:

Fast transit times (typically 3–7 working days)
End-to-end tracking
Safe handling and customs support

Please note that customs authorities in the destination country may inspect the shipment.

10. Customs, Quarantine & Risk Disclaimer

Despite full compliance, customs or quarantine authorities may:

Hold shipments for inspection
Impose additional charges
Reject or destroy plants if regulations are not met

JiffyPlants cannot guarantee customs clearance, as final decisions rest with the importing country’s authorities.

11. Customer Responsibilities

By placing an international order with JiffyPlants, customers agree to:

Check local import regulations before ordering
Obtain any required Import Permits
Accept potential customs delays or inspections
Understand the risks associated with live plant shipping

12. Post-Delivery Care Guidelines

To ensure plant recovery after transit:

Unpack plants immediately upon arrival
Soak roots in clean water for 20–30 minutes
Pot in a well-draining medium
Keep plants in shade for 5–7 days
Avoid fertilizers for at least 2 weeks

13. Our Commitment

At JiffyPlants, we combine plant expertise, legal compliance, and careful handling to deliver live plants safely across borders. Our goal is to provide international customers with healthy plants while maintaining the highest standards of responsibility and transparency.

For questions regarding international shipping eligibility or documentation, please contact our support team before placing your order.

🌿 Thank you for choosing JiffyPlants – Growing happiness, worldwide.